Privacy Policy

# Privacy Policy

**Effective date:** May 1, 2026

This Privacy Policy describes how Jordan McCullough (“we,” “us,” “our”) collects, uses, and shares information when you visit jordanmcculloughmusic.com (the “Site”).

## Information we collect

We collect information you provide directly:

– **Email address** when you sign up for our mailing list.

– **Name, email, phone number, organization, event details, and message text** when you submit the booking inquiry form or contact form.

– **Order information (name, shipping address, payment details)** if and when our merch shop is open and you purchase a product. Payment details are processed by Stripe and PayPal; we do not store your full card number.

We collect information automatically when you visit the Site:

– **Standard log data** (IP address, browser type, pages viewed, time spent, referrer) via Google Analytics 4.

– **Cookies and similar technologies** for analytics and (if you’ve consented) advertising retargeting via Meta Pixel and TikTok Pixel.

– **Email engagement data** (opens, clicks) if you’re on our mailing list, via our email service provider.

## How we use your information

– Respond to your booking inquiries and messages.

– Send you the email content you signed up for (announcements, tour dates, releases).

– Fulfill merch orders (when the shop is open).

– Improve the Site and understand how visitors use it.

– Run advertising and retargeting campaigns (only if you’ve consented to advertising cookies).

## Sharing

We share information only with service providers that help us operate the Site:

– **Email service** (Mailchimp / Kit / Flodesk — whichever we use) for newsletter delivery.

– **Form processing** (Fluent Forms within WordPress).

– **Email deliverability** (Postmark, SendGrid, or Mailgun — whichever we use).

– **Analytics** (Google Analytics 4).

– **Advertising** (Meta Pixel, TikTok Pixel — for retargeting; only if you’ve consented).

– **Payment processing** (Stripe, PayPal) — only if and when our merch shop is active and you make a purchase.

– **Hosting** (the WordPress host we use, e.g. Kinsta or WP Engine).

We do not sell your personal information.

We may disclose information if required by law, subpoena, or to protect our rights or the safety of others.

## Your rights

Depending on where you live, you may have rights over your personal information:

– **GDPR (EU/UK residents):** access, correction, deletion, portability, objection, restriction, and the right to withdraw consent.

– **CCPA/CPRA (California residents):** know what we collect, request deletion, opt out of “sale or share” of personal information, and non-discrimination for exercising these rights. We do not sell personal information.

– **You can unsubscribe** from email marketing at any time via the unsubscribe link in any email.

To exercise any of these rights, contact us at support@jordanmcculloughofficial.com.

## Cookie choices

The Site uses cookies. You can control cookies through your browser settings or through any cookie consent banner shown on the Site. Disabling cookies may affect Site functionality.

## Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

## Data retention

We keep:

– **Form submissions** (booking, contact) for 24 months, then delete.

– **Email subscriber records** until you unsubscribe.

– **Order records** as required by tax and accounting law (typically 7 years).

## Changes to this policy

We may update this policy from time to time. The “Effective date” above will reflect the latest revision. Material changes will be communicated via email or a notice on the Site.

## Contact

Privacy questions: support@jordanmcculloughofficial.com

Mailing address: Murfreesboro, TN